Customer Service

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Customer REACH Directive Requests : Mar 7th - I searched the forum for "REACH" and only located a few threads related to the topic and they were fairly dated going back to 2008. We have a few customers that are now asking that we provide them with information / certification in regard to the REACH directive. Just curious as to everyone's experience with this and how you are handling it? Your input / feedback would be appreciated.
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Dissolving Film manufacturer needed : Mar 6th - We have a customer developing a product that needs a dissolving film similar to a dishwasher pod. Do any members have this capability or a referral for us? Thanks in advance!
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China steel tariffs : Mar 2nd - Does the new China tariffs on steel have any impact on molds brought in from china? Dale Meyer
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Nepotism Policy : Feb 28th - What type of nepotism policy works best, and is there a form managers use to track incoming or existing relatives that are hired?.
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Upcoming Changes to TS16949 (automotive) Certification : Feb 27th - We just completed our TS audit and was advised by our auditor of the changes with the new system which will be live in 2018. A large change is that all of our suppliers will now have to to TS registered and you have to audit them to this standard if they are not - length of audit depends on the number of employees. Are other MAPP members being told the same thing? How are you handling this major change. Scott Titzer
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Group List

Allen, Dominique - Customer Logistics Coordinator
Bender, Bryn - Coordinator
Bishop, Ron - Technical Manager
Bursley, Terry - Customer Service
Cochran, Brian - Technical Manager
Dudeck, Katie - Contract Administrator\Customer Service
Elliott, Deborah - Customer Service
Feitoza, Ingrid - Engineering and Sales Assistant
Fogle, Diane - Customer Service
Good, Monica - Customer Service Manager
Hewitt, Bill - Marketing and Customer Service Manager
Holbrook, Catrina - Customer Service Rep.
Joel, Lori - Supply Chain Mgr
Justinger, Scott - Tech Development Manager
Lawrence, Audrey - Customer Service
Lehman, Lisa - Executive Assistant / Customer Service Manager
Letts, Mike - Business Development
Marshal, Michelle - Sr Program Mgr
Masternak, Kari - Customer Service Manager
May, Cindy - Office Manager
Moran, Connie - Customer Service
Poling, Darrell - Material Mgr
Prinkey, Allison - Customer Service Manager
Ramos, Henry - Buyer/Planner
Robert, Beth - Administrator
Spencer, Dawn - Customer Service Rep
Steingraber, Danny - Customer Service
Sumpter, Charlotte - Admin
Tabor, Mike - Materials Manager
Urey, Brandi - Communications Coordinator
VanCamp, Fred - General Manager
Vandentoorn, Bill - CS/Scheduler
Vierling, Lisa - Customer Service Manager
Washburn, Shonda - Customer Service Coordinator
Zimmer, Robin - Production Control Manager
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